Mark2 Scrambler CX Premium Trekking Electric Bike

Dimensions

430 or 480?
Medium frame (17" 430) suitable for riders with an inside leg of 28” - 35” (71cm - 89cm). Standover height 75cm. Large frame (19" 480) suitable for inside leg of 30" - 37" (76cm - 94cm). Standover height 76cm.

Warranty Information

Frame Warranty - 5 years

Component Warranty - 3 Years (Controller, Fork Frame, Handlebars, Brakes, Charger, Battery, Motor, etc.).

Warranty does not cover...

• The bike has been used for rental or any other professional purposes;
• The bike has been subject to damage due to use in competitions, jumping, downhill, trial or due to exposing/ riding the bike in severe conditions or climates.
• The bike has been involved in an accident.
• The bike has been operated in a manner not concurrent to its sort and type. This includes any other means that deviate from the usual.
• The bike has been assembled with non-original parts.
• The first owner has transferred the bike to a third person.
  
• Warrant does not apply to perishable components, such as... tyres, chains, brakes, cables, cassettes, derailleur in the circumstance that they are not assembly or material defects 
• Mark2 also provide lifetime support.

At Ride Star Cycles, we take pride in being official partners of all the brands we retail. This means that when you purchase from us, you're not just getting top-quality products, but also the assurance of a full manufacturer’s warranty. Every bike and component we sell is backed by the respective brand’s warranty, ensuring you receive the full support and coverage intended by the manufacturer.

Rest easy knowing that your investment is protected, and our team is here to help you with any warranty-related inquiries.

If you have any questions about the warranties provided with our products, please contact us at info@ridestarcycles.com.

About Mark2

Founded in 2016, Mark2 Electric Bikes aims to create exceptional, innovative eBikes that stand out in the market. Since Edward Thomas took over in early 2020, the brand has quickly become a leader in the transport and leisure industries. Known for their fresh approach to design and manufacturing, Mark2 Electric Bikes offers a growing range of high-quality eBikes. The knowledgeable and passionate team is dedicated to creating eBikes that everyone will enjoy riding.

Delivery Information

Expect your new Mark2 bike to be delivered within 5-10 working days.

Your bike arrives 99% assembled, requiring minimal setup. Attach the pedals, align the handlebars, and you're ready to go! Comprehensive guidelines are provided to assist you and will not need any specialist tools. Rest assured, all of the bikes we sell undergo thorough pre-delivery checks to ensure everything is in order. If you do encounter any issues please do get in touch!

Or, Select the 'Ready To Ride' add-on option. With this optional extra the bike will arrive fully assembled without any packaging! The bike will be ready to ride from the moment you receive it.

At Ride Star Cycles, we pride ourselves on providing a seamless delivery experience for all our customers. As standard practice, all our products are conveniently delivered door to door. 

For bikes necessitating assembly, installation instructions and all necessary fixings and tools are included with every delivery

To ensure the smooth execution of your delivery, our logistics partners may reach out to you beforehand. This communication allows us to address any potential concerns and guarantee a successful delivery experience.

For further insights into our delivery procedures and return policies, please review our Delivery & Returns Policy.

Should you desire any further information on deliveries, we are more than happy to assist. Please don't hesitate to contact us at support@ridestarscycles.com so we can discuss.