Viking City Trekking Sport Hybrid Electric Bike 250W

Warranty Information

Frame Warranty - Lifetime!

Component warranty - 1 year (incl. batteries)

Warranty does not cover...

• Perishable/wear and tear items - Such as tires, brake pads, etc.
  
• In proper Assembly of the bike
• Installation of parts or accessories not originally intended for or compatible with our product
• Damage or failure resulting from accidents, impacts, misuse, excessive load, abuse, or neglect (including improper battery charging intervals and/or recommended servicing intervals)

At Ride Star Cycles, we take pride in being official partners of all the brands we retail. This means that when you purchase from us, you're not just getting top-quality products, but also the assurance of a full manufacturer’s warranty. Every bike and component we sell is backed by the respective brand’s warranty, ensuring you receive the full support and coverage intended by the manufacturer.

Rest easy knowing that your investment is protected, and our team is here to help you with any warranty-related inquiries.

If you have any questions about the warranties provided with our products, please contact us at info@ridestarcycles.com.

About Viking

The Viking Cycle Company, an iconic English bicycle manufacturer, began as a bicycle repair shop in 1908 in Wolverhampton, founded by Alfred Victor Davies. The company transitioned to manufacturing frames around 1935 and was registered as Viking Cycles Limited in 1939 by Davies' son, Reg. During WWII, the company produced munitions but post-war, it became Wolverhampton's largest bicycle manufacturer, producing over 20,000 cycles annually by 1963 and establishing a notable racing team in 1948.

In the mid-1960s, as club cycling declined, Viking innovated with a child's bicycle that grew with the child, becoming a significant part of their business. Despite their innovations, the company closed in 1967 and was reestablished in Derry, Northern Ireland, as Viking Cycles. After financial troubles, the brand changed hands several times, being bought by Avocet Sports in 2001 and later by Indian company Hero Cycles in 2015. Today, Viking Cycles operates under Hero's Insync Bikes division, continuing its legacy of producing quality bicycles.

Delivery Information

Expect your new Viking bike to be delivered within 3-7 working days.

Your bike arrives 90% assembled, requiring some setup. Attach the pedals, brake linkage and the handlebars, and you're ready to go! Comprehensive guidelines are provided. Rest assured, all of the bikes we sell undergo thorough pre-delivery checks to ensure everything is in order. If you do encounter any issues please do get in touch!

If the assembly process for this bike seems a bit challenging, please feel free to reach out to us before making your purchase. We can arrange for a bike mechanic to assist with the setup if needed. Please note that there may be an additional cost for this service.

At Ride Star Cycles, we pride ourselves on providing a seamless delivery experience for all our customers. As standard practice, all our products are conveniently delivered door to door.

For bikes necessitating assembly, installation instructions and all necessary fixings and tools are included with every delivery

To ensure the smooth execution of your delivery, our logistics partners may reach out to you beforehand. This communication allows us to address any potential concerns and guarantee a successful delivery experience.

For further insights into our delivery procedures and return policies, please review our Delivery & Returns Policy.

Should you desire any further information on deliveries, we are more than happy to assist. Please don't hesitate to contact us at support@ridestarscycles.com so we can discuss.